Failed to Save Document.

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Damo
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Failed to Save Document.

Unread post by Damo »

I have seen this error pop up several times over the years and quite frequently of late.
FAILED TO SAVE DOCUMENT.png
FAILED TO SAVE DOCUMENT.png (3.97 KiB) Viewed 1516 times
Usually it has been a complete disaster of immensely frustrating proportions.

But recently while I was suffering thru this desperately trying to find a way to save the file I went thru some steps that have helped in the past.
Save to a different location, save as a different filename (tho I would not recommend this for assy document) save to a different drive, etc.
None of this worked.

BUT.... While I was exploring thru a different folder structure I happened upon an old folder I did not require anymore and had meant to delete.
It popped up a warning saying it could not delete folder as the process "COM Surrogate" was holding it in usage..??!?!!!

I was too flustered to consider the consequences and allowed myself to be distracted by this fresh frustration, I went straight to task manager and ended the COM Surrogate process(es).
COM Surrogate.png
Imagine my surprise when I next tried to save the same file, it. just. worked.. 😃
Experience has since proven this was not a fluke.
It has worked every time the fail to save dialog has appeared since.

I do not know if this is the golden bullet for every occasion. But maybe it may help another...
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DanPihlaja
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Re: Failed to Save Document.

Unread post by DanPihlaja »

Yes, Solidworks has its fingers all over the place.

A while ago, I was having some lag issues whenever I selected a surface. As I was looking into it, I noticed that every time I selected a surface or a face of a solid, the "ethernet" graph on the performance tab of the Task Manager would spike. Coincided with the lag. At the time, this part was on the server.

So I looked into it, and after some investigation, I moved everything to my hard drive. Including all the pointers in the "File Locations" area of the options.

This made the lag less, but it was still there. So I called my VAR, and they couldn't replicate it on their end, so nothing moved forward. I told my IT department about it, and instead of looking into it, they just decided to nuke it from orbit and re-installed windows.

It was still there after the re-install.

After upgrading to SW 2022, I haven't seen the lag since. But it was a pretty weird thing.
-Dan Pihlaja
Solidworks 2022 SP4

2 Corinthians 13:14
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