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Exit PDM, close PDM Search tools and Solidworks PDM Add in first?
Posted: Mon Mar 29, 2021 12:21 pm
by bnemec
As it seems with any newer commercial software that runs on Windows; if it isn't working as expected, close it and reopen it. So users are getting used to me telling them to right click the "blueberry" icon in system tray and click "Exit" If I understand correctly this is a somewhat friendly way to stop the EdmServer.exe process on the client which, upon next request to the vault, will start new fresh connections to the servers.
What about PDM Search Tool, do I tell them they need to close all PDM Search windows? Also, Solidworks PDM Add In, does the add in have it's own connection to the servers or does it go through the EdmServer.exe service as well, which would make me assume they need to close out of Solidworks as well?
Thank you.
Re: Exit PDM, close PDM Search tools and Solidworks PDM Add in first?
Posted: Tue Mar 30, 2021 3:09 pm
by Diaval
Everything on the client goes through EdmServer.exe.
It is not necessary to close the Search tool or SolidWorks if you need to restart the PDM client service on the system but it's never a bad idea to restart other processes that use EdmServer when restarting that one.
I would highly recommend a restart of the explorer.exe process when you restart EdmServer though. The explorer process can hold onto some PDM user data even through a restart of EdmServer.
If you have the PDM stand alone search tool open when you exit the blueberry, it will clear the search window. If you try to use the search tool it will start EdmServer and prompt for a login. If you have SolidWorks open with the add-in enabled, it will start EdmServer and prompt for a login if it needs to use PDM again. (If you are using Windows login with automatic login enabled you won't see the login prompt. It will just automatically start EdmServer and login as needed. )
Re: Exit PDM, close PDM Search tools and Solidworks PDM Add in first?
Posted: Tue Mar 30, 2021 4:15 pm
by bnemec
Diaval wrote: ↑Tue Mar 30, 2021 3:09 pm
Everything on the client goes through EdmServer.exe.
It is not necessary to close the Search tool or SolidWorks if you need to restart the PDM client service on the system but it's never a bad idea to restart other processes that use EdmServer when restarting that one.
I would highly recommend a restart of the explorer.exe process when you restart EdmServer though. The explorer process can hold onto some PDM user data even through a restart of EdmServer.
If you have the PDM stand alone search tool open when you exit the blueberry, it will clear the search window. If you try to use the search tool it will start EdmServer and prompt for a login. If you have SolidWorks open with the add-in enabled, it will start EdmServer and prompt for a login if it needs to use PDM again. (If you are using Windows login with automatic login enabled you won't see the login prompt. It will just automatically start EdmServer and login as needed. )
Thank you
@Diaval for the verbose answer. I would mark it correct. Maybe I can some day
@matt 
Until then I'll just use the #correct search term!
Re: Exit PDM, close PDM Search tools and Solidworks PDM Add in first?
Posted: Tue Mar 30, 2021 4:28 pm
by jcapriotti
Here's a batch script you can give to the users to "restart" all PDM processes.
Code: Select all
taskkill /f /IM explorer.exe
taskkill /f /IM EDMSERVER.exe
taskkill /f /IM Search.exe
taskkill /f /IM ViewServer.exe
start explorer.exe
exit
Re: Exit PDM, close PDM Search tools and Solidworks PDM Add in first?
Posted: Tue Mar 30, 2021 4:30 pm
by matt
bnemec wrote: ↑Tue Mar 30, 2021 4:15 pm
Thank you @Diaval for the verbose answer. I would mark it correct. Maybe I can some day @matt
Until then I'll just use the #correct search term!
The closest one I could find was for an earlier version. Not sure how to edit it. We'll get there, though.
Re: Exit PDM, close PDM Search tools and Solidworks PDM Add in first?
Posted: Wed Mar 31, 2021 6:52 am
by Diaval
jcapriotti wrote: ↑Tue Mar 30, 2021 4:28 pm
Here's a batch script you can give to the users to "restart" all PDM processes.
Code: Select all
taskkill /f /IM explorer.exe
taskkill /f /IM EDMSERVER.exe
taskkill /f /IM Search.exe
taskkill /f /IM ViewServer.exe
start explorer.exe
exit
You should add the /t switch at the end of the taskkill statements to make sure it ends the entire process tree
Other client side processes
taskkill /f /IM FileViewer.exe /t
taskkill /f /IM AddInSrv.exe /t
taskkill /f /IM Inbox.exe /t
and if you use Items you can also add
taskkill /f /IM ItemExplorer.exe /t
For users who use Report Generator add
taskkill /f /IM Report.exe /t
To close the Admin tool add
taskkill /f /IM ConisioAdmin.exe /t
To close the data card editor add
taskkill /f /IM CardEdit.exe /t
I generally kill explorer last in my scripts but I don't know if it matters.
Re: Exit PDM, close PDM Search tools and Solidworks PDM Add in first?
Posted: Wed Mar 31, 2021 7:51 am
by jcapriotti
@Diaval Thanks, the /t switch wouldn't hurt, its been working for years but maybe a rogue process could be left behind. Wonder if anyone has traced dependencies?
Not sure on the explorer process either. I think my rationale was that PDM runs inside explorer so killing it first would help the rest close out.
Re: Exit PDM, close PDM Search tools and Solidworks PDM Add in first?
Posted: Fri Apr 16, 2021 4:55 am
by majo
Here ist my PDM Shutdown
@echo on
rem flag usage: /f (forcefully terminate), /im (the image name of the process), /t (terminate entire process tree) <end>
taskkill /f /im ViewServer.exe /t
taskkill /f /im ConisioAdmin.exe /t
taskkill /f /im Search.exe /t
taskkill /f /im InBox.exe /t
taskkill /f /im EdmServer.exe /t
taskkill /f /im EdmSer~1.exe /t
taskkill /f /im addinsrv.exe /t
taskkill /f /im explorer.exe && explorer
goto:eof
rem exit
rem pause