SW PDM standard license

[christian chu]

I have both SW and SWPDM server upgraded to 2022
Tried to login the Vault and got the err - see att. image
Any idea what it is
Thanks

[SPerman]

Did you select the correct options on install? I think by default it install PDM pro. I remember having to make explicit choices to get PDM standard instead of Pro, but I can't provide any specifics without going through the install process.

[christian chu]

Did you select the correct options on install? I think by default it install PDM pro. I remember having to make explicit choices to get PDM standard instead of Pro, but I can't provide any specifics without going through the install process.

Yes, I selected "standard" when installing it

[jcapriotti]

@christian chu Did you update the license manager server software to 2022?

[AlexB]

@christian chu Did you update the license manager server software to 2022?

Along the same theme, did you upgrade your SQL database with the upgrade tool? There's a fair bit of configuration that needs to be done to the database side in order to make it compatible with all the new features of a PDM upgrade. Although, I can't remember if it would let you connect to the vault if the versions don't match.

[christian chu]

Along the same theme, did you upgrade your SQL database with the upgrade tool? There's a fair bit of configuration that needs to be done to the database side in order to make it compatible with all the new features of a PDM upgrade. Although, I can't remember if it would let you connect to the vault if the versions don't match.

yes, I used this help link
https://support.hawkridgesys.com/hc/en- ... oc19890589

[christian chu]

@christian chu Did you update the license manager server software to 2022?

I got error mesg while upgrading the license manager

image.png (8.12 KiB) Viewed 779 times

[jcapriotti]

@christian chu Did you move it to another server?

[christian chu]

@christian chu Did you move it to another server?

no