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Can't send Direct Messages

Posted: Mon Jul 22, 2024 9:26 am
by mgibeault
Hi Matt,
I tried to send a DM but it's stuck in the "outbox".
Preview works and when I press on Submit, it simply get me back in the Outbox with the message still there.

Thanks,

-Marc

Re: Can't send Direct Messages

Posted: Mon Jul 22, 2024 10:29 am
by CarrieIves
I also appear to have this issue. I have a direct message that has been in my outbox since July 1. I guess that's why I didn't get any kind of reply.

Re: Can't send Direct Messages

Posted: Mon Jul 22, 2024 2:11 pm
by matt
Direct messages sit in your outbox until the recipient reads them. This is just a quirk of how the phpbb works. If you have fewer than 3 approved messages posted, you won't be able to send direct messages. So @mgibeault , just post a couple more messages that don't look spammy, and you'll be able to send messages. And @CarrieIves , maybe try to send an email to the person you sent a dm to.

If you continue to have problems, dm me directly or just leave a post that mentions @matt.

Re: Can't send Direct Messages

Posted: Mon Jul 22, 2024 2:16 pm
by CarrieIves
Thanks for the clarification Matt!

Re: Can't send Direct Messages

Posted: Mon Jul 22, 2024 3:01 pm
by mgibeault
matt wrote: Mon Jul 22, 2024 2:11 pm Direct messages sit in your outbox until the recipient reads them. This is just a quirk of how the phpbb works. If you have fewer than 3 approved messages posted, you won't be able to send direct messages. So @mgibeault , just post a couple more messages that don't look spammy, and you'll be able to send messages. And @CarrieIves , maybe try to send an email to the person you sent a dm to.

If you continue to have problems, dm me directly or just leave a post that mentions @matt.
I need to post more messages here?
I have 63 posts. How can I have some approved?

Re: Can't send Direct Messages

Posted: Mon Jul 22, 2024 3:29 pm
by matt
mgibeault wrote: Mon Jul 22, 2024 3:01 pm I need to post more messages here?
I have 63 posts. How can I have some approved?
No, I'm sorry. I looked at the number of answers you had rather than the number of posts. Whoever you sent the PM to has not read it. Same situation as Carrie Ives. Try sending an email to the person, or check when they were online last.

Re: Can't send Direct Messages

Posted: Mon Jul 22, 2024 4:04 pm
by mgibeault
Ok, thanks Matt!